Our Policy
Attendance:
Students are expected to be punctual to their weekly lessons.
Students who are late for a lesson cannot be guaranteed their lesson time.
Missed Lesson:
We have two types of leave: one is a short-term leave (for 24-hour advance emergency purposes) and the other is a long-term leave (for 14days adcance vacation purposes).
(1) Emergency purpose - A Make-up Lesson Credit will be issued when a lesson is cancelled with at least 24-hour advance notice (By email to hmusicjustplay@gmail.com).
We will offer one make-up class if cancellations made with 24-hour advance notice
Only one Make-up Lesson Credits can be pending each month and use it in 60days.
It can be used to schedule a Make-up Lesson at any time with your teacher or other available teacher. You can choose extending class time to make-up or schedule another date.
Make-up Lessons cannot be rescheduled.
We will provide a refund for one missed class(24 hours notice) instead of arranging a make-up class in each quarter.
We understand that sometimes unforeseen circumstances may occur, so please let us know in advance if there are any unknown special situations, and we can consider extending the Emergency purpose to 2 weeks in a month .
(2) Vacation purposes - We will suspend your tuition fee subscribe and reserve your class time slot until you return with at least 14 days notice. (By email to hmusicjustplay@gmail.com).
You have two opportunities per year to take a vacation leave.
However, please notify us 14 days in advance so that we can promptly suspend your tuition fee payment until you return and resume it afterwards.
The length of the vacation is 2 to 4 weeks.
We understand that sometimes unforeseen circumstances may occur, so please let us know in advance if there are any unknown special situations, and we can consider extending the Vacation purpose to 6-8 weeks.
Substitutions:
You may decide to change teacher or instrument with a 7-days advance notice.
If your teacher is unable to teach a lesson, a substitute teacher will be arranged.
Regular lesson cancellation policy applies to substitute teachers. No Make-up Credit is issued for last minute substitutions.
If your teacher becomes unavailable for regular lessons, you will be provided a new teacher with similar teaching style, or the opportunity to choose a new teacher.
Care of Students:
H-Music Studio is not responsible for providing before or after class care for students.
Parent’s Responsibility to be Aware of Dates and Events:
It is the responsibility of the parent or adult student to be aware of all school activities, such as viewing days, recitals, extra classes, and dates the school is open or closed. It is the responsibility of the parents or adult students to inform the school of any address or telephone number change.
Care of Students:
The school is not responsible for providing before or after class care for students. Students are not to be left at the school before or after class.
Injuries:
You assume all risk of injury or harm to the child(ren) or adult(s) associated with participation in this musical activity at H-Music&arts and by signing this waiver, agree to releases, indemnify, defend and forever discharge H-Music&arts and its staff from all liability, claims, demands, damages, costs, and expenses in the unlikely event of injury sustained by your child(ren) or adult student during the course or as a result of this musical activity.
Pandemic Exceptions:
Onsite lessons may be switched to online when the administration determines that remote learning is necessary to ensure everyone’s safety. Refunds/makeups are unavailable when students decline to attend lessons online in such circumstances.
Photo/Video Release:
The school is hereby granted permission to take photographs/videos of the students to use in brochures, web sites, posters, advertisements, and other promotional materials the school creates. Permission is also hereby granted for the school to copyright such photographs and videos in its name.
The school reserves the right to refuse service and/or terminate lessons/classes immediately with anyone who is hostile, aggressive, or disrespectful to the school’s employees or other students and parents.
Policies are subject to change without notice.
Our teachers reserve time on their schedules, plan for your lessons, and invest in the long-term development of each student. To provide regular, quality lessons, the following policies need to be observed.